Sales Development Representative

Company Description

WFYI Technology builds enterprise-grade intelligent and scalable systems that help modern organizations operate smarter, make better decisions, and grow with confidence. By combining artificial intelligence, data, and strong engineering principles, the company delivers enterprise AI systems, intelligent automation frameworks, and cloud-native platforms. Powered by WFYI's automation infrastructure, FylFlix turns GST and ITR filing into a seamless, one-click, high-accuracy experience for individuals and businesses. FylFlix provides AI-driven tax precision, dedicated financial professionals, secure data management, and transparent real-time dashboards, along with broader business finance support. Together, WFYI Technology and FylFlix offer intelligent, secure, future-ready solutions that simplify tax compliance and financial operations for clients.

Role Description :

We are looking for a Sales Development Representative (SDR) who will be responsible for

managing leads, engaging with prospective customers, understanding their requirements, and

driving them towards conversion.

This is a target-driven, numbers-focused sales role. The ideal candidate should be confident in

speaking with customers, delivering presentations, following up consistently, and using CRM tools

to manage the sales pipeline effectively.

Key Responsibilities

● Manage and follow up with leads through the sales process.

● Handle inside sales activities through calls, online meetings, and customer interactions.

● Understand customer requirements and explain relevant products and services.

● Conduct product/service presentations and demonstrations for prospective customers.

● Maintain accurate lead information, follow-ups, and activities using CRM tools.

● Consistently follow up with prospects and drive lead-to-customer conversions.

● Work towards assigned sales targets and revenue goals.

● Track key sales metrics, including leads handled, follow-ups, conversions, and revenue.

● Build strong relationships with prospective customers and ensure a positive experience.

● Coordinate with internal teams for smooth customer onboarding after conversion.

● Prepare regular reports on sales activities, pipeline, and performance.

Requirements

● 2–3 years of experience in sales, inside sales, telesales, or a similar customer-facing role.

● Excellent communication and presentation skills.

● Strong persuasion, negotiation, and follow-up abilities.

● Hands-on experience with CRM and lead management tools.

● Comfortable working in a target-driven and numbers-oriented environment.

● Ability to understand customer needs and communicate solutions effectively.

● Strong customer-handling and relationship-management skills.

● Ability to manage multiple leads and follow-ups simultaneously.

Must Have :

● Prior experience in FinTech, Accounting, Financial Services, or related sectors.

● Experience selling finance, accounting, taxation, or compliance-related products/services.

● Previous experience working with high-volume lead pipelines.

● Demonstrated ability to achieve sales targets and drive measurable conversions.