Calling & Follow-Up: Engage with potential NIIT learners to communicate NIIT's mission of providing career advancement opportunities.
Sales Lifecycle Management: Manage the entire sales closing lifecycle for assigned leads, including:
Interest Creation: Generate interest in NIIT's programs.
Product Demonstration: Effectively demonstrate the benefits and features of NIIT's offerings.
Sales Closing: Convert leads into customers by closing sales.
Post-Sales Relationship Management: Maintain and nurture relationships with customers after the sale.
Continuous Communication: Maintain consistent communication with leads through phone, email, chat, and social media during the pre and post-sales processes.
Record Maintenance: Keep detailed records of all interactions and communications with leads and customers.
Mandatory Skills:
Sales Acumen: Demonstrated ability to understand and effectively engage in sales processes.
Goal Orientation: Strong drive to achieve and exceed sales targets.
Customer Focus: Excellent customer service skills with a strong emphasis on understanding and meeting customer needs.
Communication & Influencing Skills: Ability to effectively communicate and engage with strangers, making persuasive arguments for NIIT's offerings.
Self-Motivation & Energy: High levels of self-motivation and energy to thrive in a dynamic work environment.
High Integrity: Demonstrated honesty and strong ethical principles in all dealings.
Additional Requirements:
Ability to work in a fast-paced and target-driven environment.
Excellent interpersonal skills and the ability to build strong relationships with customers.
Strong organizational skills with attention to detail.
Proficiency in using CRM software and other sales tools.
