Job Title: Sales Counsellor
Location: Bangalore- Vittal Mallya and Sadashiv Nagar
Department: Sales & Client Experience
Industry: Dermatology, Cosmetology, Hair & Body Contouring
About Isaac Luxe
Isaac Luxe is a premium chain of aesthetic clinics across India, offering advanced treatments in dermatology, cosmetology, hair restoration, body contouring, and skin solutions. We are committed to delivering exceptional results and personalized care through cutting-edge technology and expert medical professionals.
Job Summary
We are looking for passionate, sales-driven Sales Counsellors who can effectively convert leads generated from multiple digital and social media platforms into clinic walk-ins and successful consultations. The ideal candidate will have excellent interpersonal skills, a strong understanding of the lead-to-sales conversion process, and a genuine passion for consultative selling in the aesthetic healthcare space.
Key Responsibilities
- Drive sales by converting leads generated from social media, digital campaigns, and other platforms into clinic walk-ins and confirmed consultations.
- Engage with potential clients through calls, messages, and follow-ups to build interest, trust, and long-term relationships.
- Ensure high lead-to-walk-in and walk-in-to-conversion ratios by applying structured sales techniques.
- Provide accurate information about dermatology, cosmetology, hair, body contouring, and skin treatments offered at Isaac Luxe clinics.
- Understand client needs and recommend suitable treatments in a consultative and ethical manner.
- Maintain detailed records of leads, follow-ups, and conversions in CRM systems.
- Coordinate with clinic teams to ensure a smooth client experience from inquiry to consultation.
- Meet and exceed assigned sales targets and KPIs.
- Stay updated on new treatments, packages, and promotional offers across clinics.
Required Skills & Competencies
- Strong sales orientation with a proven ability to convert leads into successful sales.
- Excellent interpersonal and communication skills (verbal and written).
- Complete understanding of the lead-to-sales conversion lifecycle.
- Passionate, persuasive, and confident sales professional.
- Ability to engage clients, handle objections, and close deals effectively.
- Customer-centric mindset with a focus on relationship building.
- Comfortable working in a fast-paced, target-driven environment.
Qualifications & Experience
- Graduate in any discipline
- 1–4 years of experience in sales counselling, preferably in aesthetics, healthcare, wellness, or luxury services.
- Experience handling digital or social media leads will be an added advantage.
