Sales Counselor

Company Description House of Polyglots is a fast-growing EdTech platform specializing in foreign language learning, fluency development, and practical communication skills. The organization supports students, professionals, and study-abroad aspirants through interactive live classes, structured programs, and real-world speaking practice. With a learner-first approach and expert mentorship, House of Polyglots creates an accessible, engaging, and career-oriented learning environment. Certified trainers, a structured curriculum, and personalized guidance make language learning simple, affordable, and result-oriented. The mission is to empower learners with skills that drive global opportunities and long-term growth.
Role Description The Sales Counselor internship is a remote role focused on guiding prospective learners through the enrollment process and supporting their journey with House of Polyglots. Day-to-day responsibilities include responding to inquiries, conducting discovery calls, explaining course offerings, and recommending suitable programs based on learner goals. The intern will follow up with leads, maintain accurate records of interactions, and support conversion and retention efforts while ensuring high levels of customer satisfaction. Additional tasks may include coordinating with trainers and operations teams, sharing feedback from learners, and contributing to sales campaigns and outreach activities.
Qualifications

• Strong Communication and Customer Service skills, with the ability to engage learners clearly and professionally.
• Ability to drive Customer Satisfaction through active listening, empathy, and problem resolution.
• Sales skills, including lead nurturing, objection handling, and guiding prospects toward enrollment decisions.
• Organization Skills to manage multiple inquiries, maintain accurate records, and follow structured processes.
• Comfort working in a remote, digital-first environment and using CRM or communication tools.
• Interest in EdTech, language learning, or education services; prior experience in counseling or telesales is an advantage.
• Self-motivated, target-oriented, and able to work collaboratively with cross-functional teams.