Sales Coordinator

About the Company

Unique Knot Marketing is a leading supplier of premium hospitality and kitchenware products, offering high-quality chinaware, cutlery, flatware, glassware, buffetware, and bakeware solutions for hotels and hospitality businesses. We are committed to enhancing dining experiences through elegant and reliable tableware products tailored to the needs of the hospitality industry.

Role Overview

We are looking for a proactive and detail-oriented Sales Coordinator to support daily sales operations and ensure smooth coordination between clients, the sales team, and internal departments. The ideal candidate should possess strong communication skills, customer-handling abilities, and a good understanding of the sales process.

Key Responsibilities

• Coordinate and manage day-to-day sales activities
• Handle customer inquiries and provide timely support
• Maintain accurate sales records and documentation
• Support the sales team with order processing and follow-ups
• Ensure smooth communication between clients and internal teams
• Assist in improving sales operations and workflow efficiency
• Monitor customer requirements and help resolve issues promptly
• Maintain organized data using CRM systems and sales software

Required Skills & Qualifications

• Experience in sales coordination, sales support, or sales operations
• Strong customer service and communication skills
• Good understanding of the sales process and client management
• Excellent organizational and multitasking abilities
• Strong attention to detail and problem-solving skills
• Proficiency in MS Office; CRM software knowledge is an advantage
• Bachelor's degree in Business Administration, Marketing, or a related field preferred

Preferred Experience

• Prior experience in the hospitality, hotel supplies, or kitchenware industry will be an added advantage

What We're Looking For

• Strong interpersonal and coordination skills
• A self-motivated and team-oriented mindset
• Ability to work in a fast-paced environment
• Professional and customer-focused attitude