Sales Coordinator

Company Description TOHFA4U is a corporate gifting venture that serves organizations of all sizes with premium, mid-range, and economy gifting solutions tailored to client needs. The company offers a wide range of products, including stationery, kitchenware, homeware, textiles, garments, IT gadgets, and custom-sourced items. Backed by promoters with over 15 years of experience in product distribution, TOHFA4U partners with leading homeware and kitchenware brands. The team focuses on fast, convenient, and reliable delivery, personalized branding, and consultative product advice to help clients select the most impactful gifts. TOHFA4U emphasizes a collaborative approach, working with clients as partners to transform emotions into tangible, memorable gifting experiences.

Role Description The Sales Coordinator role at TOHFA4U is a full-time, on-site position based in Sarkhej-Okaf. This role involves supporting day-to-day sales operations, including preparing quotations with product details, coordinating order processing, and ensuring timely delivery of corporate gifting solutions. The Sales Coordinator will handle customer inquiries, maintain client communication, and assist in follow-ups to strengthen relationships and support repeat business. Responsibilities also include maintaining sales records, coordinating with the sourcing and logistics teams, and aligning client requirements with suitable products and branding options. The role requires close collaboration with internal stakeholders to ensure smooth execution of orders and high levels of customer satisfaction.

Qualifications

• Demonstrated skills in Sales Coordination and Sales Operations to manage orders, documentation, and internal processes efficiently.
• Strong Sales and Customer Service skills to handle client interactions, understand requirements, and support repeat and referral business.
• Effective Communication skills, both verbal and written, to collaborate with clients, suppliers, and internal teams.
• Ability to use basic office and productivity tools (e.g., spreadsheets, email, and CRM or sales tracking software).
• Attention to detail and organizational skills for managing multiple orders, quotations, and product specifications.
• Comfort working on-site in Sarkhej-Okaf and collaborating in a fast-paced, customer-centric environment.
• Prior experience in corporate gifting, distribution, retail, or a related sales support role is an advantage.
• Minimum of a high school diploma; a degree in Business, Marketing, or a related field is preferred.