Sales Coordinator (Marine Industry)

Key Responsibilities

1.Sales & Enquiry Coordination

• Receive and register customer enquiries for marine equipment, spares, and services.
• Coordinate with OEMs/manufacturers for technical specifications, prices, availability, and delivery.
• Prepare and submit quotations to customers.
• Follow up on pending quotations and enquiries.

2.Order Processing

• Process purchase orders received from customers.
• Coordinate with procurement and OEMs for order placement.
• Track order confirmation, production/procurement status, and delivery schedules.
• Ensure timely execution of customer orders.

3.Customer Coordination

• Communicate with ship owners, ship managers, shipyards, offshore companies, and marine contractors.
• Follow up with customers regarding quotations, orders, payments, delivery, and documentation.
• Handle routine customer queries and coordinate technical issues with the appropriate department.

4.OEM & Supplier Coordination

• Obtain offers from OEMs and authorized distributors.
• Negotiate prices, delivery schedules, and commercial terms where applicable.
• Maintain a database of OEMs, suppliers, products, and pricing.
• Develop relationships with new marine equipment manufacturers.

5.Logistics & Documentation

• Coordinate with logistics/shipping teams for dispatch and delivery.
• Follow up on shipping documents such as commercial invoices, packing lists, certificates, and transport documents.
• Monitor deliveries and keep customers informed about shipment status.

6.Internal Coordination

• Coordinate with Sales, Procurement, Technical, Accounts and Logistics.
• Maintain proper records of enquiries, quotations, purchase orders, sales orders, and deliveries.
• Prepare regular sales and enquiry status reports.

7.Marine Industry Support

• Develop knowledge of marine equipment such as navigation equipment, communication systems, safety equipment, etc.
• Understand basic marine terminology and vessel requirements.
• Identify suitable OEMs and equivalent/replacement models based on customer requirements.

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