Sales Coordinator Inside Sales (ELV, CCTV & Security Systems Chennai )

Sales Coordinator – Inside Sales (ELV, CCTV & Security Systems)

We are hiring a Sales Coordinator – Inside Sales with experience in ELV, CCTV, Fire Alarm, Access Control, and Security Systems. The ideal candidate should be proactive, organized, customer-focused, and capable of supporting the sales team through lead management, quotation preparation, customer follow-ups, and coordination with internal departments.

Preference will be given to candidates currently residing in Chennai or nearby districts in Tamil Nadu.

Key ResponsibilitiesLead Management & Customer Coordination

• Handle incoming enquiries from phone, email, website, and digital marketing campaigns.
• Qualify leads and coordinate with the sales team for further follow-up.
• Maintain customer databases and update lead information in CRM systems.
• Build and maintain strong relationships with customers.

Sales Support & Quotation Management

• Prepare and send quotations, proposals, and product information to customers.
• Follow up on submitted quotations and track sales opportunities.
• Coordinate with technical and project teams for BOQ, pricing, and project requirements.
• Assist in preparing tender documents and commercial submissions when required.

Order Processing & Coordination

• Coordinate with customers regarding order status, delivery schedules, and project updates.
• Work closely with procurement, accounts, and operations teams to ensure smooth project execution.
• Maintain records of sales orders, invoices, and customer communications.

CRM & Reporting

• Update sales activities, customer interactions, and opportunity status in CRM.
• Generate sales reports, lead status reports, and follow-up schedules.
• Track monthly sales targets and support the sales team in achieving business goals.

Customer Service & Follow-Up

• Conduct regular follow-ups with prospects and existing customers.
• Address customer queries and coordinate with relevant departments for resolution.
• Support customer retention and repeat business initiatives.

Skills & QualificationsEducation

• Any Degree / Diploma in Business Administration, Marketing, Electronics, Electrical, or related field.

Experience

• 1–3 years of experience in Inside Sales, Sales Coordination, Telecalling, or Customer Support.
• Experience in CCTV, Fire Alarm, Access Control, ELV, Networking, or Security Systems industry is preferred.

Technical Skills

• Knowledge of CCTV, Fire Alarm, Access Control, and ELV solutions.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Experience with CRM software is an added advantage.
• Ability to prepare quotations and maintain sales documentation.

Soft Skills

• Excellent communication and interpersonal skills.
• Strong follow-up and negotiation abilities.
• Good organizational and time-management skills.
• Customer-focused approach with problem-solving capabilities.

Candidate Preference

Chennai & Nearby Districts

Tamil Nadu Residents

Immediate Joiners Preferred

Experience in ELV / Security Systems Industry Preferred

Job Location

Chennai, Tamil Nadu

Contact Details

Email: [Confidential Information]

Apply Now and become part of a growing ELV & Security Systems organization delivering innovative technology solutions across Tamil Nadu.