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Role & responsibilities
Position Summary :Inside Sales Coordinators are key roles in our Aftermarket Inside Sales teams. These customer-facing roles will correspond with our global customers and channel partners, preparing quotations, answering technical questions, and handling customer orders. TSCs also work closely with field service, engineering and operations on key customer deliverables. The primary goal is to provide world class customer service and solutions.
Essential Functions :
Fielding inquiries and providing responsive service support to customers and channel partners
Occasional troubleshooting of customer issues and preparing technical solutions
Liaise between Field Service and Engineering teams for facilitation of project success, interpret technical
drawings and bills of materials to identify parts and assemblies
Preparing detailed proposals/quotes critical replacement parts and/or service requirements
Reviewing purchase orders and working closely with order entry to process in a timely manner
Coordinating with manufacturing operations & logistics teams to execute on customer orders as needed
Facilitating advanced or customized requests with engineering teams to overserve key customers
Other duties as requested
CIEL HR is the only company in India which provides a comprehensive suite of technology-driven human resources solutions across the entire human resource chain and impacts every part of the employee lifecycle. Our revenue from operations achieved a CAGR of 62% between FY 2021 to FY 2024. Operating from 92 offices in 43 locations, it has serviced 3,958 companies across sectors as of June 30, 2024. In the last 3 Financial years and the Q1 ending June 30, 2024, we have assessed 220,777 managers, payrolled 53,000 employees in June 2024 alone, ProSculpt has partnered with 30 colleges spanning 7,000 students, conducted offline trainings using LMS course content for 90,000 students across 400 colleges in Tamil Nadu and Karnataka.
Job ID: 118787699
