SAP & Documentation: Create quotations, proforma invoices, sales orders, and invoices using SAP (SD Module).
Order & Logistics Coordination: Track shipments with the warehouse/logistics team and update customers on order status, tracking details, and invoices.
Customer & Sales Support: Serve as the main point of contact for customer queries, follow up on pending leads/quotes, and dispatch product samples.
Tender Management: Track, compile, and submit government and private tender bids, technical compliance sheets, and EMD details.
Collections & Reporting: Monitor payment cycles, resolve invoice discrepancies with Finance, and prepare daily/weekly sales and pending order reports.
