Sales Coordinator

Sales Coordinator – Sales Operations

Location: HO – Bandra, Mumbai

Reporting To: CMD

Experience: 10+ Years

Industry Preference: Petrochemicals / Chemicals / Oil & Gas / Industrial Manufacturing / Lubricants / Engineering / B2B

Job Summary:

We are looking for an experienced Sr. Sales Coordinator to manage and coordinate sales operations across multiple zones. The role will act as a key link between Sales, Customers, Factory, Logistics and Finance, ensuring smooth order execution, documentation, dispatch coordination, KYC and payment follow-ups.

Key Responsibilities:

• Coordinate sales activities across zones and maintain updated customer records.
• Handle quotations, PI, orders, Order Acceptance/Acknowledgement and sales documentation.
• Monitor sales visits, enquiries, leads, pending orders and dispatch status.
• Coordinate with Sales Managers, Factory, Logistics and Finance for timely order execution.
• Handle customer follow-ups, KYC completion, credit monitoring and payment follow-ups.
• Support tender documentation, commercial offers and client requirements.
• Prepare and consolidate daily, weekly and monthly MIS reports on sales, orders, dispatches, KYC and outstanding payments.
• Track market trends, competitor pricing and customer requirements.
• Ensure proper documentation, compliance and timely communication with customers.
• Take ownership of pre- and post-order coordination and resolve operational issues.

Key Skills:

Sales Coordination | B2B Sales Support | Customer Management | Tender Coordination | KYC & Credit Control | Order Processing | Dispatch Coordination | MIS Reporting | ERP/CRM | Cross-functional Coordination

Ideal Candidate:

A proactive, detail-oriented professional with strong communication, coordination, analytical and follow-up skills, preferably having hands-on experience in petrochemical/chemical or industrial B2B sales environments.