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Main Responsibilities:
1. Admin Support
Help the sales team with daily tasks
Manage their meetings, travel plans, and appointments
Prepare and share sales reports, proposals, and presentations
2. Customer Support
Keep customer records and databases updated
Answer customer questions and resolve their issues politely
Follow up on orders, deliveries, and payments
3. Sales Coordination
Manage the sales process from order to delivery
Ensure orders are handled correctly and on time
Check stock levels and ensure product availability
4. Telecalling & Lead Generation
Make outbound calls to potential customers to introduce company services
Generate and qualify new leads through calls, emails, and online platforms
Maintain a database of prospects and track follow-ups
Schedule meetings or demos for the sales team with interested leads
Work towards achieving lead generation and conversion targets
5. Communication & Teamwork
Coordinate with departments like marketing, accounts, and logistics
Ensure smooth communication within the team and with clients
Support in planning meetings, events, and exhibitions
6. Data Handling & Reports
Collect and analyze sales data to identify trends
Assist in preparing sales targets and budgets
Generate reports to support business planning
2Soft Solutions Pvt Ltd, Mumbai-based since 2009, delivers reliable, cost-effective recruitment and HR solutions across industries, helping businesses hire quality talent locally and globally.
Job ID: 148348995
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