Sales Consultant (Travel)

Position: Sales & Reservation Executive B2B AFRICA DEPT

Reports to: Head of the Department

Job Overview: Will be responsible for Email, Chat, Call & Whatsapp Chat/Call with B2B Agents as per the company's Terms & Conditions and take care of the complete bookings and related things. Also, other responsibilities will be an end-to-end direct discussion between internal departments and agents at all times.

Roles and Responsibilities:

Handling the Agent's bookings and day-to-day functions.

Understanding internal and external agent's inquiries and responding to them in timely manner.

Answering calls, emails, chats & Whatsapp Chat/Call as per the requirements.

Maintaining Professionalism in calls, emails, and all modes of chats.

Will have a Weekly/monthly review meeting with HOD.

Attendance and adherence to office policies, if not will lead to disciplinary action.

Qualifications:

Graduation in any field (Tourism will be a plus point)

Fresher or Work experience in Travel & Tourism, BPO & KPO industry.

Excellent communication skills in English with good typing speed.