Job Description
Position: Design Consultant:
As a Design Consultant for the Ligne Roset French Luxury Furniture brand, you will be responsible for working with a team at the Boutique in understanding customer requirements and crafting solutions using the Company's product portfolio. This role requires experience in retail of luxury furniture.
Job Requirements:
Delivering an outstanding customer experience:
Engaging with customers to understand their furniture needs and providing recommendations that meet their requirements.
Attending to walk in customers inquiries.
Promoting sales of high-end furniture and lifestyle accessories.
Guiding customers through the purchasing process, including explaining
product features and benefits, pricing, warranties, and delivery options.
Responding to customer inquiries, complaints, and feedback promptly,
ensuring resolution to their satisfaction.
Building and maintaining strong relationships with customers to foster
loyalty and repeat business.
Sales and Business Development:
Meeting and exceeding sales targets and KPIs set by the management.
Proactively engaging with customers to drive sales, building customer
loyalty, and increasing market share.
Building a robust pipeline of potential customers and maintaining an
accurate customer database.
Identifying opportunities to cross-sell and up-sell products and services to customers.
Maintaining an up-to-date understanding of market trends, competitor
activity, and industry developments to identify new opportunities for
growth.
Store Operations:
Ensuring that the store is well presented, and the products are displayed
attractively and prominently.
Maintaining accurate inventory records and ensuring the store is
adequately stocked.
Ensuring that the store is clean, tidy, and meets health and safety
standards.
Providing feedback to the management on customer preferences, product
demand, and store operations to continuously improve the business.
Candidate Qualifications & Skill Requirements:
Bachelor's degree in architecture or interior Designing.
2+ years of experience in retail sales, preferably in luxury furniture
industry.
Excellent verbal and written communication skills.
Strong sales and negotiation skills.
Demonstrated ability to build and maintain strong customer relationships.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail for tracking information
in MIS.
Job Location: Prabhadevi, Mumbai.
Reporting Manager: Boutique Manager
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts - a marketplace for curated gourmet gifts and Ligne Roset a luxury French
contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
