Sales Co-Ordinator

The new challenges in power generation and distribution require innovative solutions in high voltage testing and measurement technology. With more than 120 years of company history, Basel (Switzerland) based Haefely AG is one of the world's leading providers in this specialized market segment. Haefely supports the energy transition through advanced high-voltage solutions that enhance power system reliability. As part of the PFIFFNER Group, the company is committed to a sustainable future by enabling renewable energy integration and advancing energy-efficient, low-carbon power infrastructure. Join us as a part of the energy supply of the future. Support our diverse and technically interesting field of work as Sales Coordinator  

Key Responsibility 

• End-to-end order support

• Support invoicing, advances & payment follow-ups, and commercial documentation

• Handle order modifications, cancellations, and backlog management

• Track order status, FAT, shipments, and delivery timelines to ensure on-time fulfilment

• Coordinate with customers for commercial order updates, queries, and issue resolution

• Liaise with internal teams (Sales, Finance, Logistics, Production) for smooth order execution

• Customer order processing 

Qualification and Preferred Skills 

• 2+ years of experience in sales/ project coordination

• Any degree or diploma completed

• Working knowledge of MS Office (especially Excel and Outlook)

• Strong knowledge of sales order processing & documentation

• Strong coordination and stakeholder management ability

• Basic understanding of logistics, supply chain, and invoicing processes

• Knowledge of commercial and export documentation (preferred in industrial setups)

• Proficiency in SAP or similar ERP systems will be an advantage

• Willingness to take responsibility, self-motivated

• Structured, methodical, and careful working style

• Language: English- good level in speaking and writing. Should be efficient in use of language translator.