Sales Associate

We are seeking a motivated, responsible and customer-oriented Sales Associate to join our team.

The successful candidate will be responsible for managing customer enquiries, assisting with showroom sales, preparing quotations and coordinating sales-related activities.

We are looking for an individual with excellent communication skills, a positive working attitude and the ability to work independently in a customer-facing environment.

Basic salary starts from $2,100-$3,000 + Sales Commission & Incentives

Key Responsibilities

• Attend to customer enquiries through phone calls, WhatsApp, email and other communication channels.

• Assist walk-in customers and provide product information and recommendations based on their requirements.

• Prepare and process sales quotations, invoices and related documentation.

• Follow up with prospective customers and maintain regular communication to facilitate sales conversions.

• Coordinate customer appointments, site measurements and installation arrangements with relevant teams.

• Maintain accurate customer records, sales transactions and follow-up activities.

• Monitor sales orders and provide customers with updates on order progress.

• Handle customer feedback and resolve routine sales-related enquiries professionally.

• Support daily showroom operations and maintain a presentable showroom environment.

• Perform other sales and administrative duties as assigned.

Job Requirements

• Minimum GCE N/O-Level, NITEC or equivalent qualification preferred.

• Previous experience in retail sales, showroom sales or customer service will be advantageous.

• Good written and verbal communication skills.

• Strong interpersonal skills with a friendly and outgoing personality.

• Customer-oriented, proactive and sales-driven.

• Proficient in Microsoft Office applications.

• Able to multitask, prioritise responsibilities and work independently.

• Responsible, organised and attentive to detail.

• Willing to learn and develop product knowledge.

• Able to work at least 1 weekend.