Job Description

Company Description Machine Minds delivers custom automation solutions and control panel manufacturing to help industrial clients modernize their operations. The company focuses on implementing updated, tailored technology that supports competitiveness in fast-evolving markets. By optimizing operational efficiency, Machine Minds enables clients to become more productive and better connected to their manufacturing processes. Team members collaborate closely with customers to understand unique production challenges and design solutions that drive measurable improvements. Working at Machine Minds offers exposure to advanced industrial automation and opportunities to contribute to impactful, real-world projects.

Role Description The Sales Assistant role at Machine Minds is a full-time hybrid position based in Pune City, with flexibility for some work-from-home tasks. The Sales Assistant supports the sales team by managing customer inquiries, preparing quotations, and maintaining accurate records of leads, opportunities, and orders. Daily responsibilities include coordinating meetings, updating sales reports and CRM entries, following up with customers on proposals, and helping organize product demonstrations or site visits. This role also involves assisting with documentation, tracking delivery timelines, and collaborating with internal teams such as engineering and operations to ensure smooth execution of customer requirements. The Sales Assistant contributes to building strong customer relationships and supports the achievement of sales targets through efficient, detail-oriented administrative and client support.

Qualifications

Candidates should possess strong Interpersonal Skills and Customer Service abilities to build positive, professional relationships with clients.
Candidates should possess clear and professional Communication skills, both written and verbal, for engaging with customers and internal stakeholders.
Candidates should possess foundational Sales skills, including lead follow-up, basic negotiation support, and assisting in closing opportunities.
Candidates should possess solid Organization Skills to manage schedules, documentation, reports, and multiple concurrent tasks effectively.
Additional beneficial qualifications include proficiency with CRM or sales tracking tools, comfort with MS Office (Excel, Word, PowerPoint), and basic understanding of industrial or manufacturing environments.
A relevant diploma or bachelor's degree in Business, Commerce, Marketing, or a related field is preferred, along with prior experience in a sales support or customer-facing role.
Ability to work in a hybrid setup, manage time independently, and adapt in a fast-paced, technology-driven environment.