Job Description
Do you enjoy connecting with people, building relationships, and turning conversations into sales
Yumi Kids is looking for a proactive, personable and result-oriented Sales & Client Relations Specialist to grow our return gifts, gifting hampers and event-based personalisation business.
About Yumi Kids
Yumi Kids is a kids accessories and gifting brand that brings together thoughtful design, functionality and personalisation. From bags, pouches and travel accessories to curated gifting hampers and customised products, we create products that make everyday moments and special occasions more memorable.
Built from a mother's perspective, our brand focuses on thoughtful details, quality and personalisation that make every gift feel special.
Explore us at:
* Website: https://yumikids.co
* Instagram: https://www.instagram.com/yumikids__official
What You'll Do
* Build client relationships: Connect with parents, customers, event planners, schools and potential gifting partners through calls, WhatsApp and meetings.
* Drive sales: Handle enquiries, understand customer requirements, recommend suitable gifting options, share quotations and close orders.
* Manage return gifting enquiries: Understand budgets, quantities, themes and event requirements to curate relevant gifting solutions.
* Own the customer experience: Respond to queries, follow up with leads, resolve concerns and ensure a smooth experience from enquiry to delivery.
* Develop new business: Identify opportunities with birthday party planners, event organisers, schools, communities and other relevant partners.
* Represent the brand: Attend meetings and help set up and manage live personalisation and return gifting counters at events.
* Support brand visibility: Help showcase Yumi Kids at events, build relationships with prospective clients and create awareness around our gifting offerings.
* Track leads and sales: Maintain client records, follow-ups, order details and sales updates.
What We're Looking For
* Excellent communication and interpersonal skills.
* Confidence in speaking to clients, handling objections and closing sales.
* A proactive, organised and target-oriented approach.
* Strong follow-up skills and the ability to build long-term relationships.
* Willingness to attend client meetings and represent the brand at events.
* Comfort with calls, WhatsApp, basic spreadsheets and lead tracking.
* Experience in sales, client servicing, gifting, events or retail will be an advantage.
Most importantly, we're looking for someone who takes ownership, enjoys interacting with people and understands that good sales come from trust, relationships and great service.
Job Details
* Location: Mumbai
* Role: Sales & Client Relations Specialist
* Industry: Kids Accessories, Gifting & Events
* Experience: Relevant sales or client-handling experience preferred
* Employment Type: Full-time
Interested
If you're someone who can build relationships, convert enquiries into business and bring the Yumi Kids experience to more families and events, we'd love to hear from you.
Apply through LinkedIn or share your CV with us at [Confidential Information]
Let's create more memorable gifting experiences, together!
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