Sales And Marketing Specialist

TalentAxis Infinity Careers is dedicated to connecting individuals with exceptional job opportunities and fostering professional growth. We aim to empower individuals to achieve their career goals through tailored job placements and personalized career guidance. By working closely with job seekers and employers, we create meaningful connections that lead to long-term career satisfaction. Whether you're looking for your next career milestone or exceptional talents to join your team, TalentAxis Infinity Careers is here to support your journey at every stage.

This is a full-time on-site role for a Customer Support Specialist based in Coimbatore. The Customer Support Specialist will handle customer inquiries, provide solutions to customer concerns, ensure a high level of customer satisfaction, and deliver exceptional customer experiences. The role also involves analyzing customer issues, providing technical support, and collaborating with the team to continually improve service processes.

• Strong Customer Support and Customer Satisfaction abilities to handle customer inquiries and concerns with professionalism and efficiency.
• Exceptional Interpersonal Skills to communicate effectively, both verbally and in writing, with customers and team members.
• Proficiency in Technical Support responsibilities, including diagnosing and resolving technical issues with a focus on seamless problem-solving.
• Analytical Skills to evaluate customer queries and provide insightful, practical solutions aligned with company objectives.
• Prior experience in customer service or a related field is beneficial.
• Ability to adapt quickly to a dynamic work environment and maintain a positive attitude under pressure.