Sales and Customer Support Representative

Role Responsibilities:

1. Respond to customer concerns regarding products/services
2. Make cold calls to generate leads
3. Resolve customer issues efficiently
4. Demonstrate convincing and problem-solving skills

Key Deliverables:

1. Handle inbound and outbound voice queries professionally
2. Generate customer leads through cold calling
3. Provide timely resolutions to customer concerns
4. Ensure customer satisfaction across all shifts