About Us
At Thoucentric, we offer end-to-end consulting solutions designed to address the most pressing business challenges across industries. Leveraging deep domain expertise, cutting-edge technology, and a results-driven approach, we help organizations streamline operations, enhance decision-making, and accelerate growth. We are headquartered in Bangalore with presence across multiple locations in India, US, UK, Singapore & Australia Globally.
We help clients with Business Consulting, Program & Project Management, Digital Transformation, Product Management, Process & Technology Solutioning and Execution including Analytics & Emerging Tech areas cutting across functional areas such as Supply Chain, Finance & HR, Sales & Distribution across US, UK, Singapore and Australia. Our unique consulting framework allows us to focus on execution rather than pure advisory. We are working closely with marquee names in the global consumer & packaged goods (CPG) industry, new age tech and start-up ecosystem.
We have been certified as Great Place to Work by AIM and have been ranked as 50 Best Firms for Data Scientists to Work For.
We have an experienced consulting team of over 500+ world-class business and technology consultants based across six global locations, supporting clients through their expert insights, entrepreneurial approach and focus on delivery excellence. We have also built point solutions and products through Thoucentric labs using AI/ML in the supply chain space.
Job Description
Role Summary
We are looking for a detail-oriented Analytical Intern to support a large-scale data annotation and quality operations project for a leading global retailer. The role involves working closely with the internal consulting team to ensure high-accuracy data labelling, vendor governance, SOP implementation, and efficient operational delivery. This is an excellent opportunity to gain hands-on experience in digital retail operations, large data systems, and quality management frameworks.
Job Description
- Data Annotation & Quality Control
- Perform high-accuracy data annotation for product matching, search relevance, and data discovery tasks on e-Commerce sites.
- Validate product attributes, variants, and discrepancies across product pages.
- Conduct Level 2 QA checks for complex & critical cases.
- Vendor Management & Governance
- Coordinate daily with vendor teams on throughput, queries, escalations, and SOP clarifications.
- Track vendor accuracy, volume delivery, and SLA adherence.
- Calibration & SOP Management
- Assist in calibration sessions with internal teams and vendorscompile cases, analyse discrepancies, and document clarifications.
- Maintain and update SOPs, ensuring rule adherence across teams.
- Assist in identifying process gaps and contributing to root-cause analyses.
- Reporting & Stakeholder Support
- Prepare weekly reports covering accuracy, volume trends, RCA summaries, and operational risks.
- Track accuracy metrics and provide data-driven insights for process improvement.
- Communicate findings clearly with internal stakeholders.
- Operational Ownership
- Monitor daily workflows to ensure smooth execution and timely completion.
- Identify edge cases, recurring patterns, and accuracy risks proactively.
- Support internal quality initiatives, audits, and data clean-up exercises.
Requirements
Qualifications
Must-Have
- Strong analytical ability with high attention to detail.
- Comfortable working with large datasets and structured SOPs.
- Strong written communication skills, especially for explaining data discrepancies.
- Ability to maintain consistency and accuracy in repetitive tasks.
- Proficiency in Excel/Google Sheets (filters, lookups preferred).
- Basic understanding of e-Commerce domain.
Good-to-Have
- Exposure to data annotation, QA, cataloguing, or e-commerce operations.
- Familiarity with dashboards (Power BI/Tableau) or QA methodologies.
- Understanding of digital retail, product catalogues, or search systems.
Personal Attributes
- Detail-driven, structured, and quality-focused.
- Proactive, ownership-oriented, and comfortable in fast-paced operations.
- Clear communicator with strong problem-solving skills.
- Team player with a willingness to learn and adapt quickly.
Benefits
What a Consulting role at Thoucentric will offer you
Opportunity to define your career path and not as enforced by a manager
A great consulting environment with a chance to work with Fortune 500 companies and startups alike.
A dynamic but relaxed and supportive working environment that encourages personal development.
Be part of One Extended Family. We bond beyond work - sports, get-togethers, common interests etc. Work in a very enriching environment with Open Culture, Flat Organization and Excellent Peer Group.
Be part of the exciting Growth Story of Thoucentric!
