Job Summary
We are a rapidly scaling global cybersecurity company securing the digital future of enterprises, mission-critical industries, and fast-growing digital businesses. Our solutions protect identities, data, and infrastructure across hybrid and multi-cloud environments. As we expand our footprint, we are looking for a driven, strategic, and customer-obsessed
Key Accounts Manager (KAM) to strengthen our enterprise relationships and accelerate growth in the region
As a Key Accounts Manager, you will acquire,own and grow relationships with some of enterprise customers. You will act as the trusted advisor to CXOs and security leaders, ensuring our solutions deliver maximum business value while identifying new revenue opportunities.
Key Responsibilities, Deliverables / Outcomes
- Account Management & Business Development
Develop and execute account strategies for assigned major enterprise clients.
Identify new business opportunities within existing and prospective accounts.
Manage the end-to-end sales cycle: prospecting, opportunity qualification, proposal, negotiation, and closure.
Ensure timely renewals, expansions, and cross-sell/upsell initiatives.
Maintain strong understanding of customer business environments, challenges, and transformation priorities.
- Customer Engagement & Relationship Building
Build long-term, trusted relationships with key stakeholders CXOs, CISOs, CIOs, and decision-makers.
Conduct business reviews and solution presentations demonstrating ROI and business impact.
Act as the single point of contact for customer escalations and service coordination.
Drive customer satisfaction and retention through proactive engagement.
Work closely with solution architects, delivery, and product teams to create customized cybersecurity solutions.
Collaborate with marketing for account-based campaigns, thought leadership events, and demand generation.
Coordinate with channel partners, system integrators, and OEMs to maximize account coverage.
- Market & Industry Insight
Stay updated on emerging cybersecurity trends, technologies, and threat landscapes.
Track competitor activity and provide insights for strategic account planning.
Leverage market intelligence to position company solutions effectively and identify white-space opportunities.
Key Skills
- Business Development Skills
Prospecting and lead generation
Pipeline building and opportunity qualification
Understanding of sales cycles and deal progression
- Strategic Account Management
Account planning and account mapping
Stakeholder identification and engagement
Ability to develop long-term customer relationships
Ability to understand customer business challenges
Solution positioning and value articulation
ROI and business impact presentation
- Communication & Presentation Skills
Executive-level communication (written & verbal)
Storytelling and pitch delivery
Strong negotiation and persuasion skills
- Analytical & Research Skills
Market intelligence and competitive analysis
Understanding customer industry trends
Ability to evaluate customer needs and align solutions
Interest/aptitude in cybersecurity concepts
Understanding digital transformation trends
Ability to translate technical solutions into business outcomes
- Collaboration & Cross-Functional Working
Working with pre-sales, delivery, marketing, and product teams
Coordinating with channel partners/system integrators
Key Competencies
- Customer Centricity Understands customer goals and tailors solutions accordingly
- Strategic Thinking Aligns account plans with customer business strategy
- Influencing Skills Builds trust and credibility with CXO-level executives
- Collaboration Works effectively with cross-functional and global teams
- Learning Agility Quickly assimilates new knowledge, feedback, and technologies
- Result Orientation Demonstrates accountability for outcomes and performance
