Sales Account Manager

We are looking for an experienced Sales Account Manager to drive both new business acquisition (hunting) and growth of existing accounts(farming) for our IT Projects & Consulting business in Singapore. The role is responsible for identifying and winning new clients, expanding our client portfolio, deepening relationships with existing customers, and managing the end-to-end sales and account lifecycle.

To be successful in this role, you should demonstrate strong new business development and account management capabilities, excellent interpersonal and negotiation skills, knowledge of IT Services including IT Consulting services, and the ability to manage multiple priorities. The ideal candidate will combine a strong hunter mindset with disciplined account farming, customer service, commercial acumen, and problem-solving skills.

Role & Responsibilities

• Developing and executing a sales plan for new-logo acquisition and growth of existing accounts.
• Identifying, prospecting, qualifying, and converting new business opportunities through networking, referrals, partnerships, events, and targeted outreach.
• Building and maintaining a healthy sales pipeline, managing opportunities through the complete sales cycle, and ensuring timely CRM updates and forecasting.
• Understanding client business priorities and positioning relevant IT Staff Augmentation, IT Projects, and broader IT Services solutions.
• Managing assigned accounts and expanding relationships for long-term success through cross-selling, upselling, and identification of new demand areas.
• Establishing and maintaining strong relationships with key client stakeholders, decision-makers, procurement teams, and business leaders.
• Leading client presentations, solution discussions, proposals, commercial negotiations, and contract closure in collaboration with internal teams.
• Collaborating with delivery, recruitment, solution, and operations teams to fulfil client requirements and ensure service quality.
• Guiding and aligning deliveryteams with client expectations, priorities, and agreed outcomes.
• Managing resources and client engagement across the delivery lifecycle, including issue resolution,governance, renewals, and retention.
• Tracking and achieving new business, account growth, revenue, margin, and other agreed sales targets.
• Gathering market and competitor intelligence and reporting relevant trends and opportunities.
• Tracking, maintaining, and reporting regular pipeline, account progress, forecasts, and sales transactions.

Requirements

• Graduate or above in any discipline.
• Proven 5-8 years of experience in new business sales and account management within IT Project & Consulting Services in Singapore.
• Demonstrated success in acquiring new clients, building sales pipelines, closing opportunities, and growing existing accounts.
• Strong network and understanding of the Singapore market, with the ability to engage senior business, technology, procurement, and talent stakeholders.
• Good overall knowledge of the IT industry, technology services, staffing models, and recent market trends in Singapore.
• Strong customer engagement, consultative selling, presentation, proposal, negotiation, and commercial skills.
• Experience using CRM tools for opportunity management, forecasting, and reporting, along with proficiency in Microsoft Office.
• Excellent communication, analytical, problem-solving, and time-management skills.
• Self-driven, target-oriented, resilient, and comfortable balancing hunting and farming responsibilities.
• CEI certification in Singapore is preferred.