Sales account manager in digital marketing

Company Description Klever Monk Media is a digital marketing agency that blends creative content with strategic thinking to help brands grow across Indian and international markets. The team delivers a full range of services, including content creation, graphic design, social media management, website development, and e-commerce execution. Data-driven strategic planning and storytelling through photography support clients in building strong, distinctive digital identities. The agency partners with businesses of all sizes and sectors, focusing on measurable impact and long-term relationships. Joining Klever Monk Media means contributing to digital excellence for diverse brands and industries.

Role Description The Sales Account Manager in Digital Marketing will manage and grow a portfolio of client accounts, ensuring their digital marketing needs are understood and met. This full-time, on-site role based in Jaipur involves building strong client relationships, presenting tailored digital marketing solutions, and coordinating with internal teams to deliver campaigns and projects on time. Day-to-day responsibilities include prospecting and lead generation, conducting discovery calls, preparing proposals, negotiating contracts, and tracking account performance against targets. The role also requires regular follow-ups, handling client queries, resolving issues, and identifying opportunities to upsell or cross-sell agency services. The Sales Account Manager will maintain accurate records in CRM tools, provide performance reports, and contribute to sales forecasts and strategic planning.

Qualifications

• Candidates should possess strong Account Management skills, including relationship building, retention, and growth of key clients.
• Candidates should possess Customer Service and Customer Satisfaction skills to handle client concerns, ensure positive experiences, and maintain high-quality support.
• Candidates should possess Lead Generation skills to identify prospects, qualify opportunities, and build a robust sales pipeline.
• Candidates should possess excellent Communication skills, including clear spoken and written communication, presentation abilities, and active listening.
• Experience in digital marketing or media agency environments, with an understanding of services like social media, content, and web development.
• Strong negotiation, time management, and organizational skills, with the ability to manage multiple accounts and deadlines.
• Comfort working with CRM and basic analytics tools to track performance and report results.
• Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.