Company Description BETA is an IT solutions provider focused on helping businesses grow through innovative technology. The company delivers a range of services, including software development, cloud solutions, and cybersecurity, tailored to the specific needs of each client. A dedicated expert team drives seamless digital transformation for organizations of all sizes, emphasizing reliability and efficiency. BETA fosters a collaborative environment where team members contribute to building smarter, future-ready solutions for customers. The organization values partnership and continuous improvement, encouraging professionals to shape the future of technology together.
Role Description The Sales Account Manager is a full-time, on-site role based in Tiruvallur. This position is responsible for managing and growing client accounts, understanding customer needs, and aligning BETA's IT solutions to support business objectives. Daily activities include building and maintaining strong relationships with existing and prospective clients, conducting meetings and presentations, and following up on leads to generate new business opportunities. The Sales Account Manager will monitor account performance, address customer concerns, and collaborate with internal technical and delivery teams to ensure high levels of customer satisfaction. The role also includes preparing proposals and quotations, maintaining accurate sales records, and contributing to sales targets and revenue growth.
Qualifications
- Strong account management skills, including experience in Account Management and maintaining Customer Satisfaction.
- Demonstrated ability in Customer Service and handling client queries and issues effectively.
- Experience in Lead Generation and converting prospects into long-term customers.
- Excellent Communication skills, both written and verbal, with the ability to present technical solutions clearly.
- Understanding of IT services such as software development, cloud solutions, or cybersecurity is highly beneficial.
- Proven sales or business development experience, preferably in the technology or IT services sector.
- Ability to work collaboratively with cross-functional teams and manage multiple accounts simultaneously.
- Bachelor's degree in Business, Marketing, IT, or a related field, or equivalent practical experience.
- Strong organizational, negotiation, and problem-solving skills, with a results-oriented mindset.
