Position : Salesforce Solution Architect
Exerience : 10yrs+
Location - Chennai
Key Responsibilities
- Requirements & Priority Planning: Partner with stakeholders to design solution implementation plans, manage project content, and commit to solid Promise to Deliver dates.
- Process Design: Design and optimize new capabilities for our Marketing & Sales roadmap, collecting user feedback to continuously improve system effectiveness.
- Functional Specifications: Translate complex business scenarios into clear Solutions and Functional Requirements for impacted IT applications.
- Quality Assurance: Ensure rigorous documentation, create test scenarios (including component test skeletons for developers), and collaborate with test teams.
- Support & Training: Provide Level 3 incident support for end-users and deliver training materials for newly launched functionalities.
Solution & Process Design
Salesforce Architecture (Expert Level)
Salesforce Knowledge (Architect Level) is a must for this role.
You need a deep understanding of Salesforce capabilities (likely Sales Cloud, Marketing Cloud, and/or Experience Cloud).
- You must know when to use out-of-the-box functionality versus custom code, ensuring that new features align with the broader enterprise roadmap without creating technical debt.
- End-to-End Mapping: Designing new business processes for Marketing & Sales capabilities and translating them into technical realities.
- Continuous Improvement: Gathering user feedback post-launch to optimize and iterate on the solutions.
Technical Translation & Quality Assurance
- Functional Specs: Translating high-level business needs into technical user stories, system impacts, and functional requirements.
- Testing Ownership: You are responsible for ensuring quality by writing test scenarios and component test skeletons (essentially setting up the acceptance criteria and testing guardrails for developers).
What We Are Looking For
- Salesforce Knowledge (Architect Level) is a MUST. You should deeply understand Salesforce capabilities, limitations, and ecosystem architecture.
- Strong background in Business Analysis, Process Design.
- Proven experience aligning multiple IT application management teams on feasibility and delivery.
- Exceptional stakeholder management skills—you know how to push back constructively to ensure the best business outcome.
- Experience with Marketing & Sales tech stacks and solutions.
Why Join Us
- Lead high-visibility projects with direct impact on our commercial success.
- Work in a collaborative, forward-thinking environment where your voice and expertise are valued.
- Continuous opportunities for professional growth and architectural leadership.
How to Apply: Does this sound like your next career move
Click Apply below or drop your updated resume in the comments/DM. Know someone who would be a perfect fit Tag them below!
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