Safety Systems Associate Manager

 Responsibilities:

The statements below are intended to describe the job's general nature and not to be an exhaustive list of all responsibilities, skills, and duties.

• PV systems expert responsible for leveraging a strong combination of business and technical knowledge.
• Conduct and oversee project specific configurations in safety systems.
• Evaluate proposed project ideas / software changes through technical impact analysis and estimated business value to contribute to decision-making.
• Develop and document standard and ad hoc reports from the safety systems.
• Support and educate end users and sponsors, as applicable.
• Collaborate with training team in development of safety system specific training modules.
• Initiate discussions with business stakeholders to understand business requirements, document user requirements and ensure requirements are delivered on time and in collaboration with Tech partner.
• Provide overall guidance and strategize use of standard safety systems front-end reporting including use of advanced conditions and Standard MedDRA Queries (SMQ).
• Actively participate in and oversee data migration activities and documentation related to migration.
• Expertise in Ticket management, issue resolution and escalating system issues where applicable.
• Making updates to Departmental Standard Operating Procedures, Working Practices and Guidelines.
• Monitor the mailbox for system failures to resolve them promptly and manage vendor queries.
• Subject matter expert, looking for ways to improve compliance, quality, and efficiency.
• Perform and review User Acceptance Testing and complete required documentation.
• Lead critical team projects and are responsible for project deliverables within budget.
• Monitor staff project quality, timelines, and budgets to foresee and correct issues and assure project expectations are met.
• Effectively communicate the status of projects to line management and project managers.
• Carry out team development responsibilities including mentoring, and administrative activities.
• Support to new hires, onboarding, transfers, and contractors, in coordination with the reporting manager.
• Representing the Systems team at internal project team meetings, client meetings and audits.
• Contribute to the ongoing improvement of programming processes, methodology and documentation.
• Collaborate closely with key stakeholders including follow-up on vendor deliverables and service according to agreements.
• And all other duties as needed or assigned.

Qualifications (Minimum Required):

• Life Science or IT/computing degree.
• Fortrea may consider relevant and equivalent experience in lieu of educational requirements.
• Experience in systems operations support role.
• Experience working on any validated document management systems.
• Good working knowledge of Microsoft office tools.
• System integration knowledge.
• Required Skills – Project Management, Change Management, Customer Relationship Management (CRM), and Vendor Management.