RtR Accountant I

Key Responsibilities:

• Review and assess customer receipts, ensuring accurate and timely cash application.
• Coordinate with the Credit Control team to obtain remittance details and resolve unapplied or unidentified payments.
• Ensure compliance with SOX controls and company financial policies.
• Manage the reconciliation of accounts and ensure accurate posting in SAP using key transactions such as FBL5N, FBL3N, and FBL1N.
• Collaborate cross-functionally to resolve cash allocation issues and improve overall O2C efficiency.
• Identify discrepancies, perform root cause analysis, and ensure corrective actions are implemented.
• Maintain and monitor key performance metrics to ensure process efficiency and accuracy.
• Support internal and external audits by providing necessary documentation and reports.
• Contribute to process improvement initiatives to enhance accuracy, speed, and customer experience.
• Participate in user experience improvement discussions, bringing in feedback from end-user perspectives.

Education and Experience:

• Master's or Bachelor's degree in Commerce, Accounting, or Finance.
• 1–3 years of relevant experience in Order to Cash / Cash Application within a BPO or Shared Services environment.
• Working knowledge of SAP (FBL5N, FBL3N, FBL1N) and FSCM modules.
• Proficient in Microsoft Excel, including formulas such as VLOOKUP and SUMIF.
• Experience collaborating with cross-functional teams and working independently when required.

Core Competencies:

• Collaboration: Works effectively within a team and as an individual contributor.
• Adaptability: Demonstrates openness to evolving technologies and new tools.
• Customer Focus: Maintains awareness of factors impacting customer satisfaction; acts from the end-user perspective.
• Accountability: Takes ownership for outcomes, learns from errors, and continuously improves.
• Mentorship Potential: Displays a learning mindset and the ability to support and mentor future joiners.

Other Requirements:

• Fluent in written and spoken English.
• Willingness to work in multiple shifts (Europe and APAC).