RPA Support Lead Engineer

RPA Support Lead Engineer (Experience 7 to 10yrs , Rotational Shift)

Payroll : STL - Sterlite Technologies Limited

Required Skills & Qualifications

Location: Bengaluru

Exp: 7 to 10 yrs

Technical Skills:

Max:21lpa

Note- candidate should having the experience in managing team

· RPA Tool: 6+ years of hands-on experience with UiPath Studio, Orchestrator, and Robots.

· SAP Integration: Proven experience automating SAP GUI (T-codes, data entry, report extraction). Understanding of SAP scripting and handling dynamic SAP selectors is highly critical.

· AI Integrations: Familiarity with integrating LLMs (e.g., OpenAI, Azure OpenAI) or Generative AI agents into UiPath workflows, including basic prompt engineering and handling unstructured data.

· Frameworks: Strong understanding of UiPath REFramework (Robotic Enterprise Framework) and exception-handling mechanisms (Business vs. System exceptions).

· Programming/Scripting: Basic knowledge of .NET (C# or VB.NET), SQL queries, and handling data formats like Excel, CSV, and XML/JSON.

· Support Tools: Familiarity with ITIL processes and ticketing tools (e.g., ServiceNow, Jira, Remedy).

Soft Skills & Process Knowledge:

· Excellent analytical and troubleshooting skills to perform Root Cause Analysis (RCA).

· Strong communication skills to interact with business stakeholders during critical bot outages.

· Ability to work in shifts or provide on-call support if required by the project.

Experience & Education

· Experience: 7 to 10 years of professional IT experience, with at least 5+ years dedicated to UiPath support or development.

· Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

· Certifications (Preferred but not mandatory): UiPath Advanced RPA Developer (ARD) or UiPath Certified Professional (UCP)