RP&F - Fees-CO:Product Manager - Life Insurance

About the Role

The Product Manager for Life Insurance is responsible for managing the Life Revenue line for the Liability sales team,

launching new products, creating new business models, strategic planning, channel management, and insurance partner

management. The role also involves stakeholder management and ensuring smooth operations.

Key Responsibilities

. Manage relationships with insurance partners including business reviews, escalations and strategic

initiatives.

. Drive product onboarding, product enhancements, product disablement, regulatory changes, and portfolio

optimization across all distribution channels.

. Monitor premium, WPC, revenue and productivity metrics and drive initiatives to achieve business targets.

. Work closely with Branch Banking and Emerging Businesses to increase insurance penetration and

productivity.

. Design and execute sales programs and tactical business drives to improve insurance sales.

. Coordinate with internal teams such as Operations, Technology, Compliance, Legal, Sales, Marketing, and

external insurance partners to ensure smooth execution of business objectives.

. Own business dashboards, productivity trackers, premium reports, sales MIS, performance reviews, and

management presentations.

. Develop channel communication, product training modules, sales toolkits, and capability-building

initiatives for frontline sales teams.

. Ensure adherence to IRDAI regulations, bank policies, sales governance frameworks, complaint management, and audit requirements. . Handle customer escalations, policy servicing issues, claim-related concerns, partner coordination, and process improvement initiatives. The role involves significant stakeholder and escalation management. . Support marketing initiatives, drive customer acquisition strategies, identify growth opportunities, and work on long-term insurance business plans.

Qualifications

. Postgraduate from a recognized institute

. 10-15 years in a relevant role/ BFSI sector

Role Proficiencies:

. Leadership skills

. Interpersonal skills

. Analytical skills Sound knowledge of retail banking products and Process

. Ability to manage complex client situations

. Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment