Rooms Division Manager

Company Description

Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Responsible for managing Front Office, Housekeeping.
. Assist General Manager in day to day operation and overall management of the hotel.
. Preparation of the annual Rooms Business Plan ensuring divisional objectives fully address business objectives of the
hotel
. Ensure a flawless Operation, consistent service quality & guest experience as per brand standard.
. Review reports and financial statements to work towards operational excellence.
. Drive Revenue & Inventory Management.
. Drive Cost Optimization in every activity in the operation.
. Personally ensure asset upkeep and maintenance as per owner and the brand expectations.
. Coach & support the team to effectively deliver as per Budgets.
. Set goals and expectations for direct reports using the performance review process and hold all accountable for
successful performance.

• Promotes within the department the use of automated check in and check out kiosks by guests
• Ensures that guests are followed up and offered appropriate services of a high standard
• Supervises the whole department's organization and operations
• Presents the General Manager with a daily report on activities and events

Qualifications

Degree or Diploma in Hospitality.