Room Attendant
the forest club resort & spa karjat- Posted 15 hours ago
- Be among the first 10 applicants
Job Description
The Forest Club Resort in Karjat offers a serene escape with India's Largest Meandering Pool, accessible directly from luxurious executive rooms. Just 1.5 hours from Mumbai and Pune, the resort is set on a hill with breathtaking views of Karjat's lush greenery. Guests experience unique charm, beautiful trees, modern amenities, and perfect hospitality, creating a memorable stay. The resort features another magnificent infinity pool with stunning views of the green landscape.
Role DescriptionThis is a full-time on-site role for a Front Office Assistant located in Karjat. The Front Office Assistant will be responsible for managing daily front office operations, including greeting guests, handling check-ins and check-outs, managing reservations, and providing exceptional customer service. They will coordinate with other departments to ensure guest satisfaction and handle inquiries and complaints efficiently.
Qualifications- Strong customer service skills, friendly demeanor, and professional appearance
- Excellent verbal and written communication skills
- Proficient in managing reservations, check-ins, and check-outs
- Ability to handle guest inquiries and resolve complaints effectively
- Good organizational and multitasking abilities
- Knowledge of front office operations and hospitality industry standards
- Basic computer proficiency and experience with office software
- Previous experience in a similar role is beneficial
- Bachelor's degree in Hospitality Management or related field is preferred
More Info
Key Skills
Check-outs
Front office operations
Managing reservations
Check-ins
Basic computer proficiency
Office software
