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Fresher
Not Disclosed
  • Posted 15 hours ago
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Job Description

Company Description

The Forest Club Resort in Karjat offers a serene escape with India's Largest Meandering Pool, accessible directly from luxurious executive rooms. Just 1.5 hours from Mumbai and Pune, the resort is set on a hill with breathtaking views of Karjat's lush greenery. Guests experience unique charm, beautiful trees, modern amenities, and perfect hospitality, creating a memorable stay. The resort features another magnificent infinity pool with stunning views of the green landscape.

Role Description

This is a full-time on-site role for a Front Office Assistant located in Karjat. The Front Office Assistant will be responsible for managing daily front office operations, including greeting guests, handling check-ins and check-outs, managing reservations, and providing exceptional customer service. They will coordinate with other departments to ensure guest satisfaction and handle inquiries and complaints efficiently.

Qualifications
  • Strong customer service skills, friendly demeanor, and professional appearance
  • Excellent verbal and written communication skills
  • Proficient in managing reservations, check-ins, and check-outs
  • Ability to handle guest inquiries and resolve complaints effectively
  • Good organizational and multitasking abilities
  • Knowledge of front office operations and hospitality industry standards
  • Basic computer proficiency and experience with office software
  • Previous experience in a similar role is beneficial
  • Bachelor's degree in Hospitality Management or related field is preferred

More Info

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Key Skills

Check-outs

Front office operations

Managing reservations

Check-ins

Basic computer proficiency

Office software