RO:Bharat Banking Operations-Area Operations Manager

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Job Description

RO:Bharat Banking Operations-Area Operations Manager
INTERNAL USAGE:
No. of Vacancies:	1	Reports to:	Area Operation Manager
Is a Team leader	Y/N	Team Size:

Grade:	Senior Manager
Business:	Bharat Banking	Department:	Bharat Banking Operations	Sub-Department:	Rural Lending
Location:	S842:Saibaba Colony,Coimbatore, Tamil Nadu
Name of Unit
Bharat Banking Operations
Role
RL - Operation Area Operations Manager & Customer Service - Rural
Key Responsibilities
Loan Disbursement. Dispatch of files and other documents to storage location within stipulated TAT. Closure of concurrent and Internal audit observations. AOD, EC and PDD updation. Vendor management. Complaints & Request resolution within TAT Liaison with stakeholders - Business/Underwriting/Collections/Branches/Insurance Channel Partners.
Qualifications
Optimal qualification for success on the job is: Post-graduation/Graduation from a recognized institute
Role Proficiencies:
For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines