3 Years
Gurgaon
Full-Time
INR 300000 - 540000 (Annual)
Position: Relationship Manager
Location: Delhi
Experience: 2–3 Years
Industry: Industrial Products / Industrial Sales
Job Summary
We are looking for a dynamic and customer-focused Relationship Manager to join our team in Delhi. The ideal candidate should have a technical background with experience in field sales of industrial products and the ability to build strong customer relationships. The role involves managing existing clients, identifying new business opportunities, conducting site visits, and ensuring high levels of customer satisfaction.
Key Responsibilities
- Develop and maintain strong relationships with existing and prospective industrial customers.
- Identify new business opportunities and generate sales leads.
- Conduct regular customer visits to understand requirements and provide suitable product solutions.
- Negotiate commercial terms, and close sales.
- Coordinate with internal teams to ensure timely order execution and customer support.
- Resolve customer queries and complaints promptly to maintain long-term relationships.
- Track sales activities, customer interactions, and reports using Microsoft Excel.
- Achieve assigned sales targets and contribute to business growth.
- Monitor market trends, competitor activities, and customer feedback.
Eligibility Criteria
- Education: B.Tech in Electrical, Mechanical, Instrumentation, or Electronics Engineering.
- Experience: Minimum 2–3 years of field sales experience in industrial products.
- Strong communication and interpersonal skills.
- Excellent customer relationship management skills.
- Good negotiation and persuasion abilities.
- Basic knowledge of Microsoft Excel and report preparation.
- Willingness to travel extensively within the assigned territory.
- Must own a two-wheeler or four-wheeler for field visits.
- Valid driving licence is mandatory.
Desired Skills
- Strong technical aptitude and understanding of industrial applications.
- Self-motivated with a result-oriented approach.
- Problem-solving and decision-making abilities.
- Ability to work independently and as part of a team.
- Professional attitude with excellent customer service skills.
- Good planning, time management, and organizational skills.
Preferred Candidate Profile
- Experience in B2B sales of industrial products, equipment, electrical components, automation products, or engineering solutions.
- Familiarity with industrial customers such as OEMs, panel builders, contractors, manufacturing units, and process industries will be an added advantage.
What We Offer
- Competitive salary and performance-based incentives.
- Travel reimbursement as per company policy.
- Career growth opportunities in a fast-growing organization.
- Supportive and collaborative work environment.
Required Skills
Customer Service Orientation Time Management Customer Connect Lead Generation Excel Skills -Basic Collaboration Skill Negotiation Skills Data Analysis Communication Skills Customer Senior Management Connect
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