The Commercial Vehicle and Construction Equipment (CVCE) loans department is a part of Retail Lending business of the bankwhich offers CVCE Loans to all categories of customers Pan India.
About the Role:
Zonal Sales Manager is responsible to achieve business goals and profitability by ensuring a balanced mix of new and used Commercial vehicle funding, quality sourcing, and cost management. The incumbent will be responsible for the achievement of Sales volume & Fees along with targets of other key metrics for their team.
Details of the Role:
Department
Retail Lending
Grade
AVP/ VP
Sub-Department
RL- Wheels
Reporting (Business)
VP/ SVP - I
Location
Mumbai
Reporting (Matrix)
Key Responsibilities:
Business Goals & Profitability
Responsible for driving volume targets of Commercial Vehicle loans Business in the allocated zone by ensuring right business mix of New and Used with required channel mix, quality sourcing, yield and fee, cost of acquisition and credit cost and throughput of each resource to reduce processing cost.
Responsible for resolution of non-starter and 30+ DPD cases in synergy with Collections Team
Ensure PDD collection is within threshold
Ensure risk and compliance through timely and satisfactory closure of internal audit and regulatory points
Establish relationship and enhance engagement with OEM counterparts at regional level to improve market share
Regular engagement with Circle Heads and branches to drive higher business from Branch Channel
Adoption of Siddhi Application to enhance efficiency in Sales Team
Each relationship to be pitched with liability relationship and getting SI from existing and opening of new accounts
Improve contribution of PSL in portfolio
Oversee fulfilling customer journey with seamless processing and offering a host of banking solutions leading to customer delight.
Make Axis Bank the financier of first choice by ensuring best in class TAT
Responsible to increase customer retention and engagement to improve Net Promoter Score and customer satisfaction.
Collaborate with cross-functional partners to drive business results
Ensure minimum SM and ASM attrition by regular counselling and feedback
Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments
Audit, Compliance, and Risk Management
Sales and Channel Development
Customer Experience
Collaboration and People Priorities
Qualifications:
Graduation/post-graduation from a recognized institute
6+ years of work experience (secured loans preferred)
Role Proficiencies:
Strong sales orientation
Proficiency in managing complex client and partner relationships, diverse stakeholders
Ability to align with objectives and new initiatives of the bank
Skill in managing team efficiently coaching and mentoring team members
Competence in managing within a dynamic, priority-setting environment
