Risk Operations – Strategy, Data & Business Transformation Lead, Vice President
Chase Bank- Posted 3 hours ago
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Job Description
The Strategy, Data & Business Transformation Lead will serve as the principal driver of both the strategic transformation agenda and the data, operational reporting, and analytics for the WLS Risk Operations team. Sitting within the Operations Strategy function, this high-visibility role bridges strategic transformation and operational BAU execution, shaping the strategic direction of Risk Operations while ensuring that data, reporting, and automation capabilities directly support leadership's business needs, control requirements, and decision-making. The mandate spans the full lifecycle of initiatives from strategic design through development, deployment, and continuous improvement collaborating closely with senior leadership and cross-functionally with Product, Technology, Risk, Controls, and Business Management to optimize efficiency and effectiveness across Risk Operations.
Strategic Leadership & Transformation
Lead and drive strategic initiatives that transform and innovate organizational processes, including the key AI for Operations program, developing forward-thinking strategies aligned with Risk Operations long-term vision
Champion process efficiency and operational improvements through strategic planning and execution, cultivating strong partnerships with stakeholders across Risk, Product, and Technology.
Spearhead ROI forecasting and reconciliation to support strategic objectives, and provide strategic leadership and guidance to a team focused on executing transformative initiatives.
Coordinate and deliver impactful organizational messaging, including reports, presentations, and business partner updates.
Operational Analytics & Reporting
Deliver on-demand reporting and analytics to support operational leads requirements and project needs, leveraging analytics tools where necessary.
Expertise in preparing monthly KPI/metric reports and standardizing reporting processes across the group.
Establish executive-ready reports and narratives that provide key on-demand operational data insights and communicate progress and risks to senior leadership.
AI/ML & Innovation
Identify high-value AI/ML use cases across the Risk Operations lifecycle, engaging and supporting the group's AI Council.
5+ years of experience in business strategy, data/analytics, or operations, with a demonstrated track record of leading innovation and transformation and delivering material business outcomes in financial services across credit operations, risk, or adjacent domains.
Ideally experience in analytics and reporting tooling.
Strong understanding of the credit lifecycle and familiarity with internal credit/operations applications such as CAMP, iCRD, CAMP, and iSPRESO.
Track record of orchestrating cross-functional delivery aligned to strategic initiatives with disciplined prioritization and benefits realization, along with exceptional strategic thinking and organizational skills to manage multiple priorities.
Strong leadership skills and team orientation, with the ability to build strong client relationships and influence stakeholders, and proficiency in operations and risk concepts to interpret decisions and identify potential issues.
Skilled at translating complex analytics into concise, action-oriented executive narratives, and experienced in reviewing documentation and providing executive summaries and analyses for senior audiences.
Adept at leading change at scale and building durable operating mechanisms, with domain knowledge of the data ecosystem across various credit applications.
Proficient with Microsoft Project, PowerPoint, and Excel.
Bachelor's Degree required degree in a quantitative, business, or related field preferred.
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About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
