Revenue Operations Specialist

About Locad

Locad is the logistics engine enabling e-commerce brands to systematically store, pack, ship, and track orders across Asia-Pacific, GCC and the USA. Our tech platform syncs inventory across online channels and organises end-to-end order fulfilment through our reliable network of warehouses and shipping partners across Singapore, Malaysia, the Philippines, Thailand, Indonesia, China, Australia, the USA, Saudi Arabia, and UAE with more locations opening soon. Hundreds of brands now have access to the Locad logistics engine, allowing faster shipping, reduced costs, and exponential growth. Equipped with the technology, infrastructure, and partners running on one integrated system, Locad is on a mission to propel every business forward.

What you'll focus on

Sales Productivity & Enablement Operations

• Audit and optimize HubSpot usage across global sales teams
• Improve playbook adherence, activity tracking, and process discipline
• Build dashboards for: Pipeline generation, Activity-to-opportunity ratios, Quota attainment, Ramp-to-first-deal metrics and Deal velocity
• Build scalable sales workflows, routing logic, account segmentation, and lead handoff processes
• Drive CRM adoption by making workflows intuitive and operationally efficient

Reporting & GTM Analytics

• Build and maintain the centralised GTM reporting layer.
• Own funnel reporting across: Lead → MQL → SQL → Opportunity → Closed Won.
• Develop multi-channel attribution reporting within HubSpot.
• Surface actionable insights on: Funnel leakage, Conversion trends, Pipeline quality, Revenue-driving channels, Segment and geo-level performance.

GTM Systems & Tooling

• Own HubSpot CRM & Marketing Hub administration.
• Manage: Custom properties, Workflows, Lifecycle stages, Integrations, Data hygiene and Reporting architecture.
• Evaluate and implement AI-native GTM tools and automation workflows
• Improve data quality through enrichment, deduplication, and process governance

Pipeline & Forecast Operations

• Run weekly pipeline review cadences with sales leadership
• Build regional pipeline coverage and gap analysis, models
• Improve forecast visibility and operational consistency across teams

Marketing Operations Support

• Own attribution and funnel reporting infrastructure
• Maintain automation hygiene across: Segmentation, Lifecycle logic, Workflow QA and CRM synchronization
• Partner closely with Marketing while maintaining clear operational ownership boundaries

What you bring

Must-Have Skills & Experience

• 3–5+ years of experience in RevOps, SalesOps, GTM Operations, Business Operations, or similar roles
• Hands-on experience with CRM and marketing automation platforms (HubSpot strongly preferred)
• Strong Excel / Google Sheets skills (pivot tables, lookups, modelling)
• Ability to independently build systems and solve operational problems
• Strong analytical thinking and business curiosity
• Comfortable working across global teams and multiple time zones

Nice-to-Have

Experience with AI-native GTM tools such as:Clay

• Apollo AI
• Claude
• Octave
• Regie
• Glean

Workflow automation experience using:

• Zapier
• Make
• n8n

A strong point of view on how AI can improve GTM execution and operational efficiency

What you'll get

You'll become part of a diverse team that's globally distributed. We are a business that's been built in the post-pandemic era, each employee given flexibility to create and build in their space.

We are meritocratic and believe in the potential of our employees; we look to go further each time and develop as a team.

• Annual Bonus
• 25 days leave.
• Health Insurance.
• Office MacBook.
• Annual L&D support.