Description
We are looking for a Functional Testing Specialist with strong knowledge of e commerce systems and workflows. The ideal candidate will be responsible for validating functional accuracy, conducting UAT, documenting business flows, and ensuring a seamless digital experience across the e-commerce platform.
This role requires a functional testers mindset - ensuring that every release meets business requirements, performs optimally, and delivers an intuitive customer experience.
Key Responsibilities
- Perform end-to-end functional testing of e-commerce modules : browsing, cart, checkout, payments, and order tracking.
- Conduct UAT (User Acceptance Testing) with business stakeholders before releases.
- Identify defects, log them clearly, and collaborate with the development team for resolution.
- Validate integrations with external systems such as ERP, CRM, Payment Gateways, and
Logistics tools
- Create and maintain test cases, test scenarios, and regression suites.
- Participate in release validation, smoke testing, and defect verification.
Business & Functional Analysis
- Understand and map business requirements into functional test cases.
- Collaborate with business teams to gather requirements and write BRDs/FSDs.
- Translate business workflows into testable use cases
- Ensure functional coverage across different user journeys and personas.
Cross-Functional Collaboration
- Participate in sprint planning, demos, and retrospectives to ensure QA readiness
- Provide inputs for process improvement and quality optimization.
Reporting & Documentation
- Prepare detailed test summary reports and defect metrics.
- Maintain updated traceability matrices linking requirements to test cases.
- Support release readiness reviews with evidence-based validation.
Required Skills & Qualifications
- Bachelors degree in Computer Science, Information Systems, or a related field.
- 2 - 4 years of functional testing or QA experience in e-commerce platforms.
- Hands-on understanding of Shopify, Salesforce, WooCommerce, Magento, or custom-built systems.
- Strong knowledge of API testing, data validation, and integration workflows.
- Ability to write and manage test cases, BRDs, and UAT documentation
- Analytical mindset with attention to functional detail and user experience.
(ref:hirist.tech)
