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Retention Officer-HOUSING FINANCE-Sales

Kotak Mahindra Bank Limited
Mumbai, India
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  • Posted 21 hours ago
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Job Description

Job Description:
  • Understand customer concerns and provide tailored solutions to retain them.
  • Engage with customers intending to close or transfer their home loans.
  • Maintain detailed records of customer interactions and retention efforts.
  • Monitor and report on retention metrics and customer feedback.
  • Ensure compliance with bank policies and regulatory guidelines.
Job Requirement:
  • Understand customer concerns and provide tailored solutions to retain them.
  • Engage with customers intending to close or transfer their home loans.
  • Maintain detailed records of customer interactions and retention efforts.
  • Monitor and report on retention metrics and customer feedback.
  • Ensure compliance with bank policies and regulatory guidelines.

More Info

Job Type:
Permanent Job
Industry:
Banking/Accounting/Financial Services
Function:
Banking
Employment Type:
Full time

About Company

Kotak Mahindra Bank Limited

Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in Mumbai. It offers banking products and financial services for corporate and retail customers in the areas of personal finance, investment banking, life insurance, and wealth management.

Job ID: 149345965

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Last Updated: 21-06-2026 02:32:28 AM
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