Retail Store Manager

SHIVAN & NARRESH is India's first luxury holiday brand that has redefined resortwear and lifestyle for the global, modern connoisseur. Known for its bold prints, impeccable tailoring, and commitment to innovative materials, the brand has carved a niche in the world of luxury fashion and lifestyle.

Building on its heritage of opulent design and experiential living, SHIVAN & NARRESH has its exclusive Flagship store at DLF Emporio, New Delhi. The space reflects the brand's aesthetic philosophy, offering a curated selection of finest resort wear, celebration wear along with accessories & lifestyle products.

Job Description: Retail Sales Manager

Position: Retail Sales Manager

Location: DLF Emporio, New Delhi

Reports to: Head of Retail Operations

Role Overview:

We are looking for a dynamic and customer-centric Retail Sales Manager to lead SHIVAN & NARRESH Flagship Store at DLF Emporio. The ideal candidate should have a deep appreciation for luxury home and lifestyle products, excellent interpersonal skills, and the ability to deliver an elevated customer experience.

Key Responsibilities:

• Drive sales to meet and exceed monthly and quarterly targets.
• Provide an exceptional client experience through personalized service and deep product knowledge.
• Train, supervise, and motivate the retail team to uphold brand values and sales excellence.
• Maintain visual merchandising and store aesthetics to reflect the SHIVAN & NARRESH design philosophy.
• Build and nurture long-term customer relationships, including high-net-worth clientele.
• Coordinate with brand and marketing teams to execute in-store events and promotions.
• Manage daily operations including inventory, cash flow, stock control, and reporting.
• Analyze sales trends and customer feedback to optimize store performance.

Requirements:

• Bachelor's degree in Business, Retail Management, or a related field.
• 8+ years of experience in luxury fashion retail.
• Strong leadership and team management skills.
• Experience in customer service & curating client journeys.

What We Offer:

• A premium work environment in one of Delhi's most prestigious luxury destinations.
• Opportunity to work with an iconic Indian luxury brand.
• Competitive compensation with performance incentives.

How to apply :

You may apply to this post or send your profile to [Confidential Information]