Retail Store Manager

Hi-style India Private Limited is a leading fashion retail company established in 1986, operating three distinct brands: hi-style, a family-oriented fashion store; Diva, specializing in ethnic and bridal wear for women; and Tailorz, focused on custom tailoring for men. Renowned for quality, trends, and innovation, our 11 stores across the state offer both large-format and pop-up shopping experiences. We are committed to creating a memorable retail experience by deeply understanding and meeting customer needs. If you're passionate about fashion, creativity, and providing exceptional customer experiences, Hi-style India Private Limited offers an exciting opportunity to grow your career.

This is a full-time, on-site Retail Store Manager role located in Chennai. The Retail Store Manager will oversee daily store operations, ensuring sales targets are met and customer satisfaction is top priority. Responsibilities include managing a team of staff, monitoring inventory, implementing retail loss prevention strategies, and maintaining high standards of customer service. The role also requires analyzing store performance, addressing customer concerns, and fostering a positive shopping experience for all visitors.

• Strong Customer Service and Customer Satisfaction skills with a focus on building positive customer experiences
• Store Management expertise, including overseeing operations and achieving sales targets
• Proficiency in Retail Loss Prevention practices to ensure minimization of shrinkage and protection of assets
• Excellent Communication skills for team coordination and effective interaction with customers and staff
• Proven ability to lead and motivate teams in a fast-paced retail environment
• Experience in fashion retail or a relevant customer-facing industry is a plus
• Bachelor's degree or equivalent experience in Retail, Business Administration, or a related field