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Retail Sales Officer (Jewellery/Fashion Brand)

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  • Posted 20 days ago
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Job Description

About The Opportunity

Operating in the luxury & fashion retail sector with a focus on jewellery and accessories, this role sits within an organised retail environment that serves discerning customers across India. The position supports a high-touch retail experiencecombining product expertise, personalised service, and strict compliance with retail regulations.

Primary Job Title (standardised): Retail Sales Executive - Jewellery

Role & Responsibilities

  • Deliver outstanding in-store sales: greet customers, assess needs, present product features, and close transactions to meet store sales targets and KPIs.
  • Drive revenue through consultative selling, cross-selling, upselling, and proactive clienteling to build repeat business and long-term customer relationships.
  • Operate retail POS and complete accurate GST invoicing, returns, exchanges, and loyalty transactions while maintaining cash handling discipline.
  • Maintain visual merchandising standardsexecute floor moves, window displays, and planogram adherence to maximise product visibility and conversion.
  • Manage stock operations: receive deliveries, perform inventory counts, reconcile discrepancies, and support stock audits and shrinkage prevention.
  • Ensure compliance with hallmarking/regulatory requirements and store loss-prevention policies; report incidents and maintain secure handling of high-value items.

Skills & Qualifications

Must-Have

  • Proven retail sales experience in jewellery or luxury retail (demonstrable sales track record).
  • Proficiency with retail POS systems and GST invoicing procedures.
  • Clienteling and upselling expertise focused on high-value transactions.
  • Visual merchandising and inventory management capabilities.
  • Accurate cash handling and stock reconciliation.

Preferred

  • Knowledge of hallmarking regulations and certification processes.
  • Familiarity with gemstone and precious metal identification.
  • Experience using CRM or retail management software and loyalty program platforms.

Benefits & Culture Highlights

  • Competitive incentives and commission structure tied to individual and store performance.
  • Employee discounts on jewellery collections and ongoing product training.
  • Clear career progression into senior retail and store leadership roles within the pan-India retail network.

This is an on-site retail role based in India. We seek customer-focused retail professionals who combine product knowledge, sales discipline, and operational accuracy to deliver premium in-store experiences and drive measurable revenue growth.

Skills: visual merchandising,team handling,jewellery retail,clienteling,cash handling,target driven,inventory management,client handling,multilingual

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About Company

Job ID: 141469769