Retail Sales Executive

Location: Bangalore

Industry: Timber / Building Materials / B2B Trading

Experience: 2–3years

Website: https://megamet.in/

About Megamet

Megamet is a Mumbai-based company operating in the timber industry, involved in the import, distribution, and supply of sawn timber products. The company focuses on providing quality timber products and reliable service to B2B customers.

Job Summary:

We are looking for a dynamic Retail Customer Sales Executive to join our team in Chennai. The ideal candidate will have hands-on experience in retail sales, strong customer handling skills, and fluency in the local language to effectively engage with the customer base.

Key Responsibilities:

• Greet and engage customers on the retail floor, understanding their needs and recommending suitable products
• Achieve individual and store sales targets on a daily/monthly basis
• Handle customer queries, complaints, and after-sales service requests professionally
• Maintain product knowledge and stay updated on promotions, pricing, and new arrivals
• Ensure proper merchandising, stock display, and store presentation standards
• Process billing, returns, and exchanges accurately using POS systems
• Build long-term customer relationships to drive repeat business and referrals
• Coordinate with the store manager and team members to ensure smooth daily operations
• Maintain records of sales, customer feedback, and inventory as required

Required Skills & Qualifications:

• 2–3 years of experience in retail sales or customer service roles
• Fluent in Tamil (spoken and written); basic English communication skills
• Strong interpersonal and negotiation skills
• Customer-first attitude with a proactive sales approach
• Basic computer literacy (POS/billing software)
• Ability to work in shifts, including weekends and peak retail hours
• Minimum qualification: Graduate (any stream)