RETAIL DEPT-TEMPORARY POSITION-OPERATIONS ASSISTANT

RETAIL BANKING - FRONT OFFICE / BACK OFFICE

Job Description for Retail Department - Temporary Position

FrontOffice

. Attending to Walk-In Customers for Cash/Cheque Deposits and Cash withdrawals

. Attending to Walk-In Customers for Remittance to India

. Attending to Savings Account / Current Account / Locker Customers

. Attending to Phone Calls

. Opening of Accounts

. Creating of Customer Customer Information File [CIF]

. Performing Know Your Customer [KYC]

. Processing of Clearing Cheques and eGiro

. Operating the CTS/eGiro System.

. Daily/ Monthly Vouching & Postings / Filing / Update of Relevant Registers.

. Assisting Officers in CIF Review and other Retail Related Work.

. Attend to other miscellaneous job assigned.

BackOffice

. Attending to Phone Calls

. Processing of Outward Remittance Applications

. Preparing of Outward Remittance Transactions

. Processing of Incoming Funds

. Sending out and retrieving of emails

. Attending to Fixed Deposit Customer

. Daily Fixed Deposit Transactions

. Daily/Monthly Retail Related Reports

. Updating of Relevant Registers

. Daily/ Monthly Vouching & Postings / Filing / Update of Relevant Registers.

. Assisting Officers in charge

. Attend to other miscellaneous work assigned

Required Qualification and Experience

1. 1-2 years experience in Retail Banking or other related Banking area

2. Good Communications Skills

3. Customer Oriented attitude

4. Basic Knowledge of KYC and AML/CFT

5. Strong Team Player and also able to work independently

6. Computer Literate - working knowledge of Microsoft Office

Salary -SGD 2,200/- per month plus allowances