Retail banking executive

Company Description Barraid is an India-based e-commerce company specializing in bar accessories and barware for retail and individual customers. The platform offers a wide range of products, including decanters, cocktail shakers, peg measurers, ice buckets, bottle stoppers, beer glasses, ash trays, liquor dispensers, and other unique bar accessories. Barraid focuses on providing quality, variety, and convenience for customers looking to enhance home bars and hospitality setups. The company aims to deliver an engaging shopping experience supported by reliable service and product expertise.
Role Description The Retail Banking Executive role at Barraid is a full-time, on-site position based in Okhla. The role involves managing day-to-day retail banking operations such as handling customer accounts, processing payments and transactions, and ensuring accurate record-keeping. The executive will assist customers with queries related to billing, refunds, and payment options, while maintaining high standards of customer service. The role includes analyzing transaction data, supporting financial reporting, and coordinating with internal teams to improve cash flow and retail processes. The Retail Banking Executive will also contribute to retail marketing activities by providing insights on customer behavior and payment trends.
Qualifications

• Candidates should possess strong skills in Retail Operations and Customer Service.
• Candidates should possess solid Analytical Skills for handling transactions, reports, and data-driven decisions.
• Candidates should possess experience in Retail Marketing and basic understanding of e-commerce or retail environments.
• Candidates should possess clear and professional Communication skills for interacting with customers and internal teams.
• Relevant qualifications such as a bachelor's degree in Commerce, Finance, Business Administration, or a related field are beneficial.
• Proficiency with MS Office and basic banking or ERP systems, attention to detail, and the ability to work in a fast-paced on-site environment are preferred.