Retail Associate

About the Role:KRA's:-

• Maintaining a deep knowledge of channel partner products and services.
• Building and maintaining strong relationships with prospective and existing channel partners.
• Identifying dealer needs and requirements and proposing suitable solutions.
• Providing Dealers with comprehensive product/Service and guiding their decision making process.
• Ensuring Dealer satisfaction.
• Retaining dealers by making them transact.
• Cross-selling products
• Achieving Retention/ Transaction targets.
• Resolving complaints and issues pertaining with dealers efficiently and in a timely manner.
• Daily visits as per the scheduled beat.
• This will be a field intensive role, where you will connect the dealers to Cars24 platform.

Required Skill Sets

• Excellent verbal and written communication with interpersonal skills
• Extreme ownership of the assigned task
• Strong sense of initiative, willingness to learn and adapt
• Process Orientation in daily tasks
• Desire and ability to think like the customer
• Analysing and Problem-solving ability, creativity to translate them into solutions.
• Ability to connect with people across teams & and levels.

Other Details:-

• 6-Days Working
• Rotational Week off