Corporate Training Manager Location: Pan India / Multi-Location
Department: Operations & Training
Reporting To: Corporate Head / Operations Director
Role OverviewWe are seeking a highly driven and experienced Corporate Training Manager to lead and execute structured training programs across our restaurant and bar operations. The role demands expertise in both on-site and remote training delivery, ensuring consistent service excellence, product knowledge, and operational standards across all locations.
Key Responsibilities- Design, develop, and implement comprehensive training modules for restaurant and bar staff across all outlets.
- Conduct on-site training sessions during new store openings, audits, and performance improvement cycles.
- Deliver remote training programs via digital platforms to ensure continuous learning and scalability.
- Lead structured training on:
- Food Menu Knowledge (ingredients, preparation, upselling techniques)
- Beverage & Drink Menu Training (alcoholic & non-alcoholic, pairing, responsible service)
- Service Standards & Guest Experience
- SOPs, Hygiene & Compliance
- Evaluate training effectiveness through assessments, audits, and performance metrics.
- Collaborate with operations and marketing teams to align training with brand positioning and campaigns.
- Create and maintain training manuals, SOP documents, and digital learning content.
- Identify skill gaps and implement targeted development programs.
- Support outlet teams in improving sales, upselling, and customer engagement.
Key Requirements- Proven experience as a Training Manager in Restaurants / Hospitality Industry.
- Strong expertise in staff training (both remote & on-ground).
- In-depth knowledge of F&B operations, menu engineering, and service standards.
- Experience in training for food, beverages, and bar operations.
- Excellent communication, presentation, and interpersonal skills.
- Ability to manage multi-location training programs.
- Proficiency in using digital training tools and LMS platforms.
- Strong leadership mindset with a passion for people development and coaching.
