Brand: Pyramid Caf Lounge & Bar
Location: Chandigarh
Experience Required: 36 years in Restaurant / Lounge / Bar Management
Job Type: Full-time
Job Summary
We are looking for a proactive and customer-focused Restaurant Manager to oversee daily operations at Pyramid Caf Lounge & Bar, Chandigarh. The ideal candidate will ensure excellent service, smooth operations, staff management, and achievement of sales targets while maintaining Pyramid's premium hospitality standards.
Key Responsibilities
1. Operations Management
- Oversee day-to-day operations of the restaurant, lounge, and bar.
- Ensure smooth service flow during peak hours.
- Maintain cleanliness, hygiene, and ambience as per brand standards.
- Coordinate between kitchen, bar, and service teams for timely service.
2. Guest Experience
- Ensure exceptional guest satisfaction and handle feedback gracefully.
- Resolve customer issues and complaints quickly.
- Build strong customer relationships and promote repeat visits.
3. Staff Management
- Supervise service staff, bartenders, and captains.
- Create duty rosters and manage staff scheduling.
- Conduct regular training sessions on service etiquette and product knowledge.
4. Sales & Revenue Targets
- Drive sales through upselling, promotions, and special events.
- Monitor daily sales, occupancy, and revenue reports.
- Implement strategies to achieve monthly sales goals.
5. Inventory & Cost Control
- Monitor inventory for food, beverages, bar supplies, and consumables.
- Maintain proper stock levels and minimize wastage.
- Coordinate with suppliers for procurement and negotiate pricing.
6. Compliance & Safety
- Ensure all operations follow FSSAI, liquor laws, and safety guidelines.
- Maintain proper documentation, checklists, and reports.
- Enforce company SOPs and service standards.
7. Coordination & Reporting
- Work closely with Area Manager / Cluster Head on performance and improvements.
- Provide daily, weekly, and monthly operational reports.
- Support in planning promotions, events, and activities.
Qualifications & Skills
- Diploma/Degree in Hotel Management or Hospitality preferred.
- 36 years of restaurant/lounge/bar management experience.
- Strong leadership, communication, and customer-handling skills.
- Ability to manage pressure, crowd, and high-volume service.
- Knowledge of bar operations, POS, and inventory management.
