Restaurant Manager

Job Summary

The Restaurant Manager is responsible for overseeing the overall operations of the hotel's All Day Dining restaurant, food delivery platforms, and B2B business accounts. The role ensures consistent service standards, strong guest satisfaction, and effective financial and inventory control while maximizing revenue across dine-in, delivery, and corporate segments.

Key Responsibilities

Oversee daily operations of All Day Dining (breakfast, lunch, dinner, la carte)

Ensure smooth coordination between restaurant, kitchen, stewarding, and room service team

Manage food delivery operations (online platforms and hotel channels), ensuring order accuracy and timely dispatch

Oversee B2B and corporate orders, including meetings and external supply agreements

Maintain hotel-standard service quality and guest experience

Lead, train, and supervise front-of-house teams

Prepare staff schedules aligned with occupancy and business volume

Monitor daily sales performance and drive revenue across dine-in, delivery, and B2B channels

Control beverage cost, labor cost, and operating expenses in line with budget

Oversee inventory control, stock ordering, receiving, storage, and stock counts

Minimize waste, shortages, and inventory variances

Coordinate closely with Sales & Marketing to support promotions and corporate accounts

Handle guest feedback, complaints, and service recovery professionally

Ensure compliance with food safety, hygiene, licensing, and labour regulations

Maintain accurate operational records and performance reports

Qualifications & Experience

Minimum 5-7 years of experience as Restaurant Manager in a hotel environment

Experience managing All Day Dining operations is required

Experience in food delivery platforms and B2B orders is preferred

Strong understanding of P&L, cost control, and inventory management

Strong leadership and communication skills

Good command of English

Personal Attributes

Guest-focused with strong problem-solving skills

Hands-on, organized, and detail-oriented

Able to work effectively in a fast-paced environment

Willing to work shifts, weekends, and public holidays

Location: Pan India

Travel Requirement: Passport mandatory