Restaurant General Manager for Lonavala

Job Description:

The Restaurant General Manager is responsible for the overall operations, profitability, guest satisfaction, and team leadership of a high-end specialty restaurant. The role ensures exceptional dining experiences by maintaining the highest standards of service, food quality, hygiene, and operational excellence while achieving financial and business objectives.

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Job Expectations:

Key Responsibilities
.Oversee the complete day-to-day operations of the specialty restaurant, ensuring smooth and efficient service.
.Lead, mentor, train, and develop Assistant Restaurant Managers, Captains, Stewards, Hostesses, and service staff.
.Ensure exceptional guest satisfaction by delivering personalized and memorable dining experiences.
.Handle guest complaints professionally and ensure timely resolution to maintain high service standards.
.Achieve monthly and annual revenue, profitability, and departmental KPI targets.

Core Competencies
.Leadership & Team Management
.Guest Experience Excellence
.Luxury Hospitality Standards
.Revenue & Profitability Management
.Restaurant Operations
.Food & Beverage Knowledge
.Financial & Cost Control
.Training & Coaching
.Conflict Resolution
.Strategic Planning
.Inventory & Beverage Control
.HACCP & Food Safety Complianc

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Minimum Qualification:

Bachelor's Degree or Diploma in Hotel Management or Hospitality Management.

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Minimum Job Experience:

Minimum 10-15 years

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Reporting to:

Director F&B

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Travel:

NA

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